January 14, 2009

Making Work "Work": Resources for Busy Professionals

When silence isn't golden

Sometimes there is wisdom in saying nothing. However, saying nothing can run its own risks when something needs to be communicated. If you’re the silent type who uses silence as an avoidance tactic, experts say you run the risk of unnecessary misunderstandings. Saying nothing, especially when emotions are involved, is akin to handing someone a blank slate—that person may fill in the void with the script that is undoubtedly unfolding in his or her mind. You don’t have to say much; a few well-chosen words can bring clarity and relief to all.