August 4, 2010

Making Work "Work": Resources for Busy Professionals

Get Feedback from Your Employees

It’s part of your job to give feedback to your employees. But good bosses know they need constant and constructive feedback, too. Here’s how to make sure you’re getting the feedback that will make you a better manager.

1. Ask for it. Few people automatically provide feedback. Because you’re the boss, your employees are even less likely to speak up voluntarily; they may be intimidated or don’t want to ruffle any feathers. Set a meeting and make it clear that you’re looking for honesty – even if it’s hard to hear.
2. Make sure you ask the right people the right questions. Be specific about the feedback you want. Make sure your request for information is focused; the responses will be more valuable.
3. Get specific. Sometimes feedback needs elaboration to be helpful. Don’t hesitate to probe deeper for more information or clarification. You need to fully understand what you’re being told to put it to use effectively.