OCAP Operational Update

Reprocessing Plan for Rejected 2011-2012 SAR/ISIR Transactions

The U.S. Department of Education released an important announcement regarding their reprocessing plan for 2011-2012 SAR/ISIR transactions with skipped asset fields and resulting rejects.

If you have questions, contact CPS/SAIG Technical Support at 800/330-5947 (TDD/TTY 800/511-5806) or by e-mail at CPSSAIG@ed.gov.

If your students have questions, ask them to contact the Federal Student Aid Information Center at 800/4-FEDAID (800/433-3243) or by e-mail at FederalStudentAidCustomerService@ed.gov. TDD/TTY service is also available at 800/730-8913.

OCAP Communications
P.O. Box 3000
Oklahoma City, OK 73101-3000